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FAQ

Common Questions

Find quick answers to the most common questions

01

What is the return policy?

We offer a 7-day hassle-free return policy on all products. Simply initiate a return from your account or WhatsApp us. Refunds are processed within 3-5 business days.

02

How long does delivery take?

Metro cities: 1-3 days. Tier 2 cities: 3-5 days. Rest of India: 4-6 days. We ship pan-India to 20,000+ pin codes!

03

Is COD available?

Yes! Cash on Delivery is available across India. A small COD handling fee of ₹40 may apply on orders below ₹499.

04

Are all products genuine?

100% guaranteed. Every product goes through our quality check before dispatch. We source only from verified sellers and authorized distributors.

05

How do I track my order?

Visit our Track Order page and enter your phone number. You'll see real-time status updates for all your orders.

06

What are SnapPoints?

SnapPoints is our loyalty program. Earn 10 points per ₹100 spent. Redeem 100 points for ₹20 off your next order! Points never expire.

07

Do you offer bulk pricing?

Yes! WhatsApp us for bulk order enquiries. Special pricing available for orders above 25 units.

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